cd345's commitment to responsible gaming
Entertainment is enjoyable when it stays in control. cd345 always puts your safety and well-being first.
Let gaming be a source of fun, not stress
Awareness and setting the right limits are the foundation of responsible gaming.
At cd345 we believe that online betting and casino gaming is a form of entertainment — just like watching a film or going to a cricket match. But when it starts causing financial pressure, family problems or mental distress, it is important to seek help.
Our responsible gaming policy is built to keep you safe. Deposit limits, self-exclusion, time-out features — all these tools are in your hands. Our Bengali-language 24/7 live chat support team is always by your side.
Remember — gambling is never a source of income. It is entertainment. And every responsible player knows when to stop.
- For 21+ only
- Option to set deposit limits
- Self-exclusion at any time
- Time-out and cooling-off period
- 24/7 support in Bengali
- Data protected with SSL encryption
Responsible gaming tools
cd345 gives you full control — over your budget, your time and your experience.
Deposit Limit
Set a maximum limit on your daily, weekly or monthly deposits. Once a limit is set it takes effect immediately, and a 72-hour waiting period applies before it can be increased.
Time-Out Feature
Take a break from 1 day up to 6 weeks. While a time-out is active, no betting or deposits will be possible from your account.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, exclude yourself for a set period or permanently. A self-exclusion request takes effect within 24 hours.
Session Timer
Keep track of how long you have been playing. After a set amount of time you will receive an automatic reminder and be prompted to take a break.
Loss Limit
Decide in advance how much you are willing to lose per day or per week. Once the limit is reached, your account will automatically lock until the next period begins.
Support Assistance
For any responsible gaming concerns, our Bengali-speaking support team is available 24/7 on live chat to help you. Do not hesitate to ask for help.
Age requirement: for those aged 21 and above only
To register and play at cd345 you must be 21 years of age or older. We strictly follow age verification procedures to protect minors. If there are minors in your household, please keep your account details private and use a password lock on your device.
Warning signs of problem gambling
If you notice the signs below, seek help right away — it takes courage, not weakness.
You are repeatedly placing larger bets to recover lost money and your mind keeps turning to "chasing losses".
You are hiding your gambling from family or friends, or lying about it.
Betting is making it hard to cover essential expenses or bills; you are borrowing money to play.
You are spending excessive time gambling at the expense of work, study or family responsibilities.
You feel restless, irritable or uncomfortable when you are not playing — a sign of psychological dependence.
You have tried to stop but keep failing and cannot control yourself.
The golden rules of safe gaming
Following these habits will keep gaming enjoyable at all times.
Set your budget first
Decide how much you will spend before you start playing. Once that amount is gone, stop — regardless of whether you are up or down.
Never play with borrowed money
Never bet with money borrowed from bKash, Nagad or any credit source. Only use what you can afford to lose without regret.
Set a time limit
Set a fixed time limit for each session. Sitting down to play for hours on end is not healthy.
No emotional betting
Do not sit down to play when you are angry, sad or under stress. Play with a clear mind and a calm state.
No guaranteed wins
Game outcomes are entirely chance-based. Every round is independent — previous results do not guarantee future wins.
Take regular breaks
Take at least a 10-15 minute break every hour. Get up, drink some water, take a short walk — then decide whether to continue.
Setting limits and account controls
Contact us via live chat or email to activate any of the following features.
Daily / Weekly Deposit Limit
You can lower your deposit limit at any time — changes take effect immediately. A 72-hour cooling-off period applies if you want to increase it.
Temporary Time-Out
Temporarily close your account for 1 day, 1 week, 2 weeks or 6 weeks. During this period you will not be able to log in or make any transactions.
Permanent Self-Exclusion
If you want to stop using the platform for the long term or permanently, submit a self-exclusion request. This cannot be reversed — so think it through carefully before deciding.
Loss Limit Setting
If you lose more than a set amount, the system will automatically remove you from the session and betting will remain closed until the next period begins.
Get help — there is no shame in it
If you are struggling, do not try to handle it alone — reach out for help. We are here for you.
24/7 Live Chat: cd345's Bengali-speaking support team is available around the clock. For any concern — whether setting a deposit limit or requesting self-exclusion — come directly to chat.
Email Support: For detailed responsible gaming requests or account closure, email us at: [email protected]
Your privacy is protected: No responsible gaming request you make with us is ever shared with third parties. Your information is fully protected with SSL encryption.
Responsible Gaming FAQ
Answers to common questions in one place.
Enjoy cd345's world-class games safely
Play responsibly, have fun — and whenever you need us, we are right here.