cd345 Privacy Policy

1.1 About Us

cd345 is a trusted online gaming and betting platform in Bangladesh. We believe that your privacy is a fundamental right. This privacy policy ("Policy") explains how cd345 ("we", "our", or "platform") collects, stores, processes, and protects your personal information.

By using our website cd345.lat, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

1.2 Scope of the Policy

This privacy policy applies to the following services of cd345:

• The cd345.lat website and all its pages
• Sports betting, live casino, slot games, and other gaming services
• Financial transactions via bKash, Nagad, Rocket, and Upay
• Customer service chat and email communication
• Communication related to promotional and bonus offers

2.1 Information Provided at Registration

When you create an account on cd345, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — 21 years or older)
• Email address
• Mobile number
• Details of preferred payment method (bKash / Nagad / Rocket / Upay number)
• Password (stored in encrypted form — we never see your password directly)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Cookies and session data
• Time and duration of page visits
• Game play history and betting activity
• Referral source (where you came from before reaching our site)

2.3 Financial Transaction Information

We collect financial information to process deposits and withdrawals. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. We store your mobile banking number (bKash, Nagad, Rocket, Upay) and transaction records.

3.1 For Service Operations

Your information is primarily used for the following purposes:

• Creating and managing your account
• Processing deposits and withdrawals
• Verifying eligibility for bonuses and promotions
• Providing rewards through the VIP program
• Providing customer service support (24/7 live chat and email)
• Resolving technical issues

3.2 For Security and Compliance

We also use your information for the following reasons:

• Verifying account age (for users 21 years or older only)
• Preventing fraud, scams, and unauthorized access
• Ensuring responsible gaming
• Detecting suspicious betting activity
• Preventing money laundering

3.3 For Communication and Marketing

With your consent, we may send you promotional offers, bonus updates, and information about new games. You can opt out of these communications at any time. Transactional messages (such as deposit confirmations) cannot be turned off as they are part of the service.

4.1 When We Share Information

cd345 does not sell or rent your personal information. We may share information only in the following limited circumstances:

• Payment processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive minimal technical information.
• Technology services: Those who manage our servers, security, and analytics work under strict confidentiality agreements.
• Legal requirements: Information may be provided in response to lawful requests from authorities in compliance with the laws of Bangladesh.

4.2 Third-Party Privacy

Game providers operating on our platform have their own privacy policies. cd345 verifies the data protection standards of third parties before sharing your information with them. We ensure that all partners comply with international data protection standards.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. cd345 uses cookies for the following purposes:

• Essential cookies: Maintaining login sessions and ensuring security
• Functional cookies: Remembering your preferences and language settings
• Analytical cookies: Analyzing user behavior to improve site performance

5.2 Managing Cookies

You can control or delete cookies from your browser settings. However, please note that disabling certain essential cookies may prevent some site features from working — such as maintaining your login session.

6.1 Technical Security

cd345 uses industry-standard security measures to keep your information safe:

• 256-bit SSL/TLS encryption — on all data transfers
• Encrypted password storage
• Regular security audits and penetration testing
• Two-factor authentication option
• Real-time fraud detection system
• Data stored in secure data centers

6.2 Administrative Security

Our staff have access only to the information they need. All employees have signed confidentiality agreements and receive regular training on data protection. Access logs to our systems are reviewed on a regular basis.

6.3 In the Event of a Data Breach

If a data breach occurs, we will immediately notify affected users by email and take prompt steps to minimize damage. Our incident response team is available 24/7.

7.1 How Long Information Is Kept

We store information according to the following policy:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Certain information may be retained for a defined period after account closure to meet legal and regulatory requirements.
• Transaction records: Financial transaction records are retained in accordance with regulatory requirements.
• Marketing consent: If you opt out, your contact information is removed from marketing lists immediately.

8.1 Your Rights

As a user of cd345, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information under certain conditions.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to portability: The right to request your data in a machine-readable format.
• Right to object: The right to object to certain types of processing of your information.

8.2 How to Exercise Your Rights

Contact us to exercise your privacy rights. Our privacy team will respond to your request within 30 business days. We will process the request after verifying your identity.

9.1 Age Verification Policy

cd345 strictly prohibits registration and access by anyone under 21 years of age. We never knowingly collect information from minors. We verify date of birth at registration and reserve the right to verify identity documents in cases of doubt.

If we become aware that a minor has used our services, that account will be closed immediately and the collected information will be deleted.

10.1 How Changes Will Be Communicated

cd345 may update this privacy policy from time to time. If there are significant changes, we will notify you in the following ways:

• By displaying a notice on the website homepage
• By sending an update to your registered email
• By changing the "Last Updated" date at the top of this page

Continued use of the site after changes are made will be considered as your acceptance of the new policy. We recommend that you read this page regularly.